Your Privacy Our Priorities

Section 1 — Introduction

Bid333 is a trusted online gaming platform in Bangladesh. When you create an account, play games, or browse our website, certain information is shared with us. This Privacy Policy clearly explains what data we collect, why we use it, and how we keep it safe.

Bid333's Privacy Policy is built in compliance with applicable laws in Bangladesh and international data protection standards. It applies to our website, mobile app, and all related services.

By using bid333's services, you agree to this Privacy Policy. Please read it before you start — it contains important information about your rights and how we protect you.

Section 2 — What Information We Collect

Bid333 only collects information that is necessary to deliver the best gaming experience and keep your account secure. The types of data we collect are listed below:

Personal Identification Details

• Full Name (as per National ID)
• Date of Birth (for age verification)
• Email Address
• Mobile Number
• Residential Address

KYC Verification Details

• National ID (NID) or Passport Copy
• Selfie or live verification photo
• Bank or mobile banking account details (for verification purposes only)

Transaction & Financial Information

• Deposit & Withdrawal History
• Payment Method Type (Mobile Banking, Nagad, Rocket)
• Transaction amount and date

Technical Information

• IP Address & Login Time
• Device Type & Operating System
• Browser type and version
• Session cookies and browsing data

Gaming Activity Data

• Game History & Betting Records
• Bonus Usage Information
• Preferred Games & Session Duration

Section 3 — How We Use Your Information

Bid333 uses the data it collects exclusively for specific and legitimate purposes. The reasons for each use are clearly outlined below:

Bid333 may use your data for profiling or automated decision-making solely for responsible gaming monitoring purposes. In such cases, you always have the right to request a human review of any decision made.

Section 4 — Data Sharing

Bid333 never sells your personal data. However, limited information may be shared with trusted partners in specific circumstances:

Who We Share Data With:

• Payment Processors: Necessary information is shared with Mobile Banking, Nagad, or Rocket to process transactions.
• Game Provider: Session data is shared with third-party game developers to ensure your gaming experience runs smoothly.
• KYC Verification Service: With approved KYC providers for identity verification.
• Law Enforcement: Where required by a court order or legal obligation.

Section 5 — Cookie Policy

Bid333 uses cookies on its website. Cookies are small text files stored in your browser that help improve your browsing experience.

Cookies we use:

• Essential Cookies: Required to maintain login sessions and ensure security. Disabling these may affect the proper functioning of the site.
• Performance Cookies: To analyze which sections of the site are most frequently used.
• Functional Cookies: To remember your preferred language and settings.
• Marketing Cookies: To show you relevant promotions based on your consent only.

You can delete existing cookies or block new ones at any time through your browser settings. Please note that disabling essential cookies may limit certain features.

Section 6 — Data Protection

Bid333 employs industry-leading technical and organizational measures to protect your personal data. Key components of our security framework include:

• Across all data transmissions 256-bit SSL/TLS Encryption Use.
• In stored sensitive data AES-256 Encryption।
• To detect suspicious activity 24/7 automated monitoring system।
• Regular Third-Party Security Audits Operations.
• Strict Access Control — Only authorized personnel have access to this information.
• A process to notify affected users within 72 hours in the event of a data breach.

Section 7 — Your Rights

You have several important rights regarding your data at bid333. To exercise any of these rights, please contact our support team.

Section 8 — Protection of Minors

Bid333's services are strictly for users aged 18 and above. We have strong measures in place to ensure the privacy and protection of minors.

• Age verification is carried out at the time of registration.
• We do not knowingly collect information from anyone under the age of 18.
• If an underage user's account is identified, it is immediately closed and all collected data is deleted.
• If a parent or guardian believes their child's information is held by us, please contact support immediately.

Section 9 — Data Retention Period

Bid333 only retains your data for as long as necessary. The retention periods for different types of information are outlined below:

Once the defined retention period expires, data is securely deleted or anonymized. Data relevant to legal disputes may be retained for a longer period.

Section 10 — Policy Changes

Bid333 may update this Privacy Policy from time to time. When changes are made, we take the following steps:

• Notice will be sent to your registered email at least 14 days before any changes take effect.
• A notice will be displayed on the website homepage.
• The "Last Updated" date at the top of this page will be revised accordingly.
• Re-consent may be required for significant changes.

Section 11 — Contact

For any questions, requests, or complaints regarding this Privacy Policy, please contact our Data Protection team:

• Email: [email protected]
• Response Time: Typically within 24–48 business hours
• Business Hours: 7 days a week, 9:00 AM – 11:00 PM (BST)